Systema Coffee

Effective Date: May 30, 2025

Operator / Service provider: IE EVGENII SHOT, ID 305805929, Georgia

Contact email: evgenyshotgeo@gmail.com

Phone: +995551161289

Website: https://systema.coffee (https://systema.coffee/)

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1. General Provisions

1.1. IE EVGENII SHOT, ID 305805929, Georgia, is the founder and operator of the online education platform Systema Coffee, which provides access to digital courses on coffee: barista training, latte art, roasting, and coffee business skills.

1.2. These Terms of Use (“Terms”) govern the relationship between the Operator and any individual or entity using the Systema Coffee website or platform.

1.3. By registering, purchasing, or using the Platform, you agree to be bound by these Terms.

1.4. If you do not agree with these Terms, you must refrain from using the Platform.

1.5. The Operator reserves the right to amend these Terms at any time. Updates take effect from the moment they are published on the website.

1.6. Continued use of the Platform after such updates constitutes your acceptance of the new Terms.

1.7. These Terms are governed in conjunction with the Privacy Policy, which is an integral part of this agreement.

1.8. Access to the Platform is provided for personal or professional educational use and may not be resold or redistributed.

1.9. The Operator does not guarantee uninterrupted or permanent access to the Platform and reserves the right to limit or suspend access at its sole discretion.

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2. Definitions

• Operator — IE EVGENII SHOT, ID 305805929, Georgia.

• Platform — the online learning service available at https://systema.coffee (https://systema.coffee/)

• User / Student — any individual or legal entity using the Platform.

• Course — a structured digital learning program made available on the Platform.

• Account — a personal user profile used to access Courses.

• Service Content — educational videos, written materials, quizzes, and other resources.

• Privacy Policy — the document outlining how personal data is collected and used.

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3. Account Registration

3.1. Access to Courses requires creating an Account.

3.2. You agree to provide accurate, up-to-date information during registration.

3.3. You are solely responsible for safeguarding your password and Account access.

3.4. The Operator reserves the right to suspend or delete Accounts that violate these Terms.

3.5. Users whose Accounts have been blocked may not create new Accounts without written permission.

3.6. Account access is personal and may not be transferred to others.

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4. Age Requirements

4.1. You must be at least 16 years old to use the Platform.

4.2. Users under the age of 18 must have permission from a parent or legal guardian.

4.3. The Operator is not liable for false age declarations provided by users.

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5. User Declarations

By using the Platform, you confirm that you:

• Use the Platform voluntarily;

• Have read and accepted these Terms;

• Have provided accurate registration details;

• Will not use the Platform for any illegal or unauthorized purpose.

Violation of these declarations may result in immediate suspension or termination of your Account.

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6. Use of Platform and Content

6.1. All Course content is the intellectual property of the Operator or its licensors.

6.2. You agree not to:

• Copy, distribute, share, download, or modify Course materials without written permission;

• Publish offensive, misleading, or harmful content;

• Use the Platform for commercial purposes without prior approval.

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7. Payment and Refunds

7.1. By purchasing a Course, you agree to begin receiving services under these Terms.

7.2. You may request a 50% refund of the courseprice within 14 days from the course start date, in accordance with the Refund Policy published on this website.

7.3. No refunds will be provided after 14 days.

7.4. If you have selected partial payment and fail to complete payment within 1 business day, the Operator reserves the right to cancel your access.

7.5. If you cancel a course after 14 days, an additional fee of 50% of the remaining unpaid amount may apply.

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8. Delivery of Services

8.1. All services provided through the Systema Coffee platform are delivered in digital format.

Access to purchased courses and educational materials is granted automatically and immediately after successful payment confirmation.

8.2. The delivery of digital content does not involve any physical shipment.

Users receive access via their personal account on the platform using the login credentials created during registration.

8.3. The Operator is deemed to have fulfilled its delivery obligations once access to the purchased course or service has been granted to the user’s account.

8.4. In case of any technical difficulties preventing access, users must contact customer support at evgenyshotgeo@gmail.com or via phone at +995551161289.

Support requests are processed Monday to Friday, 10:00–18:00 (Tbilisi time).

8.5. The duration of access to the purchased digital content is specified in the respective course description or in Section 9 (“Course Access Period”) of these Terms of Use.

8.6. By completing a purchase, the user acknowledges and agrees that the delivery of digital content is considered executed at the moment access is provided, and therefore no physical delivery or shipping costs apply.

8.7. Upon successful payment, the User receives an automatic confirmation of purchase and course access via email and/or through their personal account.

This confirmation serves as the official receipt of service.

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9. Course Access Period

9.1. Access to each purchased Course is granted for 6 months from the date of payment.

9.2. After this period, the Operator reserves the right to remove access, regardless of whether it chooses to do so automatically.

9.3. Extensions may be offered as a paid option at the Operator’s discretion.

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10. Limitation of Liability

10.1. The Operator shall not be liable for:

• Technical disruptions or interruptions;

• Any damage to user devices;

• Content found through external links;

• Errors caused by inaccurate user-provided information.

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11. Force Majeure

11.1. The Operator shall not be held liable for delays or failure to perform due to circumstances beyond its reasonable control, including but not limited to:

• Network outages, cyber-attacks, natural disasters, war, pandemics, or legal restrictions.

11.2. Obligations will be resumed once such circumstances are resolved.

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12. Governing Law and Dispute Resolution

12.1. These Terms are governed by the laws of Georgia.

12.2. Disputes must first be resolved through good faith negotiations.

12.3. If no agreement is reached, the matter shall be settled in the competent courts of Georgia.

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13. Final Provisions

13.1. These Terms remain in effect as long as the User maintains an active Account.

13.2. If any provision of these Terms is found invalid, the remaining provisions shall remain enforceable.

13.3. The Operator may assign its rights and obligations to third parties without prior notice.

13.4. Users may not transfer their rights and obligations under these Terms without written consent.

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